Privacy Policy

1. About this Privacy Policy

This Privacy Policy explains how 2une.ai, A PhysicsWallah Company (“2une.ai”, “we”, “us” or “our”), collects, uses, stores and protects personal data when you visit our website, contact us, request information, or otherwise interact with our website.

2une.ai provides human-compute infrastructure, expert networks, data assets and related services for AI labs and enterprises.

2. Information we collect

We may collect information that you provide directly to us, including:

Contact information

• Name
• Email address
• Company or organisation
• Business vertical
• Message or enquiry

Information collected automatically

When you use our website, we may collect technical information such as your IP address, browser type, device information, operating system, pages visited and general information about how you use the website.

Information you choose to provide

This may include information you provide through forms, emails or other communications with us.

3. How we use your information

We may use personal data to:

• respond to enquiries and requests;
• understand your business or data requirements;
• provide information about our capabilities and services;
• communicate with you about our services;
• operate, maintain and improve our website;
• protect our website and systems from misuse or security threats;
• comply with applicable legal obligations; and
• establish, exercise or defend legal rights and claims.

We will use personal data only for purposes permitted under applicable law.

4. Consent and lawful processing

Where we rely on consent, we will seek consent in accordance with applicable law.

Under India's Digital Personal Data Protection framework, consent is intended to be informed, specific and unambiguous, and individuals have rights relating to their personal data, including withdrawal of consent where consent is the basis for processing.

5. Sharing of personal data

We may share personal data where reasonably necessary with:

• service providers supporting our website, hosting, security, communications and business operations;
• professional advisers;
• government authorities or other parties where required by law; and
• parties involved in a corporate transaction such as a merger, acquisition or restructuring.

Where service providers process personal data on our behalf, we expect them to apply appropriate confidentiality and security measures.

6. International processing

Some of our technology and service providers may process or store information outside India.

Where personal data is transferred or processed outside India, we will do so in accordance with applicable Indian law and any applicable restrictions.

7. Data retention

We retain personal data only for as long as necessary for the purpose for which it was collected, for legitimate business purposes, or where required by law.

When personal data is no longer required, we will delete, anonymise or securely dispose of it, subject to applicable legal requirements.

8. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss, alteration or disclosure.

No website, transmission system or storage system can be guaranteed to be completely secure.

The Digital Personal Data Protection Act requires appropriate technical and organisational measures and reasonable security safeguards for personal data.

9. Your rights

Subject to applicable law, you may have rights relating to your personal data, including the right to:

• request information about personal data processed by us;
• request correction of inaccurate or incomplete information;
• request erasure where applicable;
• withdraw consent where processing is based on consent;
• raise a grievance regarding our handling of personal data; and
• exercise other rights available under applicable law.

The DPDP framework provides rights relating to access, correction, erasure, withdrawal of consent and grievance redressal.

10. Cookies and similar technologies

We may use cookies and similar technologies for website functionality, security, analytics and performance.

Where consent is required, we will obtain it in accordance with applicable law.

You can also manage cookies through your browser settings.

11. Third-party websites

Our website may contain links to third-party websites, services or platforms.

Those services operate independently and may have their own privacy policies. We are not responsible for their privacy practices.

12. Children's privacy

This website is intended primarily for businesses, professionals and other users engaging with 2une.ai for AI data and related services.

We do not knowingly seek personal data from children except where permitted by applicable law.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a new “Last updated” date.

14. Contact and grievances

For privacy questions, requests or grievances, please use our Contact Us page.

2une.ai is A PhysicsWallah Company.